63% of companies plan to pass data breach costs to customers


The rising practice of shaking down customers to pay for security shortfalls could have a silver lining for CISOs, as diluted price competitiveness could convince top brass of the ROI of cybersecurity investments.

Consumers may be more on the hook for paying for the rising costs of data breaches than they realize, as companies increasingly turn to price hikes as part of their post-breach cost-recovery strategies. According to a report from IBM earlier this year, nearly two-thirds of companies plan to pass along data breach costs directly to their customers — a practice that is sharply increasing, IBM said.

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Source: CSO News


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