Rapid7 Labs recently identified a chain of security vulnerabilities in the Gainsight Assist plugin and its interactions with the associated domain app.gainsight.com.
These vulnerabilities include an Information Disclosure flaw (CVE-2026-31381) and a Reflected Cross-Site Scripting (XSS) vulnerability (CVE-2026-31382). By chaining these vulnerabilities, an attacker can move from passive information gathering to active client-side exploitation. The XSS vulnerability was remediated by Gainsight via a server side code-level fix on March 6, 2026. A patched update to the Chrome and Outlook plugins to remediate the Information Disclosure were released on March 9, 2026.
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Source: Rapid7
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