Marks and Spencer (M&S) confirmed it has dropped its IT Service Desk partnership with Indian IT firm Tata Consultancy Services (TCS).
The contract has been ended after TCS was investigated over speculation that it may be the source of the devastating cyberattack which halted systems in store and online – although the source is not yet confirmed. “Regarding the IT service desk contract specifically, as is usual process, we went to market to test for the most suitable product available, ran a thorough process and instructed a new provider this summer.
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Source: TechRadar News
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