This article is the second in a series that discusses the challenges that IT departments face when they are assigned the task of overseeing cybersecurity in factories and implementing measures to overcome these challenges. Before beginning to consider countermeasures, in the first article we explained the source of the challenges while focusing on the differences between the objectives of IT and OT systems and on tasks to support these systems.
In this second article, we will carry out an analysis to uncover the challenges that lie in the way of promoting factory security from an IT perspective and seek solutions. We will consider the challenges in terms of people, processes, and technology, which are the elements of IT service management at ITIL.
Source: Trend Micro