The Salesloft Drift incident is quickly turning into the next MOVEit MFT fiasco, as yet another company confirms losing sensitive data in the third-party attack.
This time around, it is the American multinational cybersecurity company Palo Alto Networks that confirmed losing customer data and support cases information in the breach. It all began with the sales engagement platform Salesloft. It uses Drift, a conversational marketing and sales platform with live chat, chatbots, and AI, to engage visitors in real time. Working alongside it is SalesDrift, a third-party platform linking Drift’s AI chat functionality to Salesforce, syncing conversations, leads, and cases, into the CRM via the Salesloft ecosystem.
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Source: TechRadar News
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