Cybercriminals are using fake IT support calls on Microsoft Teams to persuade employees to surrender control of their PCs before installing the EtherRAT remote access trojan, according to researchers at Palo Alto Networks’ Unit 42.
Victims receive a phishing email disguised as an employee survey before a follow-up Microsoft Teams call from someone claiming to be IT support. During the call, the attacker persuades the target to hand over remote control and install legitimate remote administration tools such as HopToDesk or AnyDesk. An MSI package is then downloaded, which installs the EtherRAT malware.
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Source: The Register
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