Yodel blames cyber incident for disruption and parcel-tracking problems

Delivery company Yodel is experiencing service delays because of what it describes as a “cyber incident” affecting customer services and parcel tracking.

“Yodel has experienced a cyber incident that has caused some disruption. We are servicing customers but tracking is currently impacted,” a Yodel spokesperson told ZDNet.

“As soon as we detected the incident, we launched an investigation, led by our internal IT division and supported by an external IT forensics group. We are working to restore tracking as quickly as we can and have engaged with all relevant authorities,” they added.

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Source: ZDNet